Unfavorable weather is forecast which may result in flight cancellations and delays. In the event that schedule changes occur, we will accommodate affected passengers, providing updated flight information via email as soon as it is available.
If your flight was cancelled or delayed and a new itinerary issued to you, in most cases you can "confirm" or "change/cancel" your flight via the same email. If your flight was canceled or delayed and you have not received an updated itinerary, please visit our rebooking tool (www.flyporter.com/rebook) to confirm, change or modify your booking. Change fees will be waived in these scenarios.
Please also understand that Call Centre wait times will be longer than normal due to high call volumes. Thank you for your understanding as we work to get you where you need to go as quickly and safely as possible.
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